All orders for goods accepted by Musicians Centre Ltd (the vendor) are accepted subject to the following conditions, which shall form part and govern the contract of sale. Acceptance of goods by the customer shall be deemed to be acceptance of these conditions of sale unless the customer notifies the vendor in writing within 14 days of acceptance of goods. Any term sought to be imposed by a customer either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of the vendor has authority to vary these conditions. Our contract starts from the time we ship the product to you. We reserve the right to cancel orders before items have been dispatched.



CANCELLATION OF ORDERS

Within 48 hours from order placement, the customer has a right to cancel an order for items purchased from the vendors website, by telephone or email.



CUSTOMER RETURNS

Products may be returned for a full refund within 14 days of delivery providing they have not been used, are in new condition and include all original packaging. However, the vendor will deduct from any refund the cost of the initial delivery, even if this cost was not initially charged to the customer and the cost of collecting the item to be refunded from the customer. Refunds can not be made for items that have sustained damage whilst in the possession of the customer.



GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to the vendor within 24 hours of receiving the goods and notification to the courier upon delivery. The vendor will arrange collection of damaged goods from the customer and arrange for delivery of replacement goods or issue a full refund onto the card used for payment of the item.



TERMS OF PAYMENT

Goods remain the property of the vendor until paid for in full and the vendor reserves the right not to dispatch goods until cleared funds have been received. The vendor reserves the right to part ship orders. The vendor will use its best endeavours to comply with the date named for delivery, but this date is provided as an estimate only and is not to be the essence of the contract.



LIABILITY

The Vendor is not liable for loss of business or income due to shipment delays under any circumstances. Whilst the vendor makes every effort to ensure that goods supplied correspond to in every respect with the specification or description provided as the case may be, the vendor is not responsible for minor variations in specification, and no such minor variation shall be the subject of any claim against the vendor. Law - If any of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions. This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law. Your statutory rights are unaffected.